During the application process, you were asked to confirm your availability for work. In addition to other criteria, this information is matched with work assignments offered to you. Therefore, it is critical that you keep us informed of any changes to your availability. It is important to keep in mind that repeated occurrences of declining work due to not being available, may result in no further assignments being offered.
How to update your availability
Updating your availability is as simple as calling 1300 OZSTAFF at anytime. Simply inform our consultants of the change to your status and we will update your records accordingly, ensuring your are not disturbed during times when you are not available.
Backup/Standby and Short Notice availability
We define short notice as being able to start work within 1 to 1.5hrs of being asked to attend. Your cooperation and flexibility in being able to respond to short notice assignments are an excellent way to increase the opportunity to secure work.
There are two procedures we use to engage our staff at short notice, Backup/Standby and Short Notice. Once the registration process has been completed, and you are awaiting work, you should expect that most assignments will be at short notice.
Arising from a number of factors, we maintain a crew of standby/backup personnel on call in the event an unscheduled assignment becomes available. This happens regularly and on a daily basis. We may call you to confirm your availability to be placed on the standby/backup crew for the following 12-24 hours. In most cases, we will let you know, which assignment we have you on standby/backup for.
You are encouraged to place yourself on Standby
You can do this by simply calling 1300 OZSTAFF and requesting to be put on the Backup/Standby crew. As mentioned earlier, it’s a great way to increase your opportunity to secure work.
If you agree to be placed on the standby/backup crew and called to go to work, you will need to be on site within 1 – 1.5hrs of notice.
Due to constantly changing needs, and to ensure consistency in supply, we may call you to confirm that you are available to start work within 1hr to 1.5hrs hours of notice should the need arise.
in both cases we will ask you to confirm that you will be able to attend and provide the following information;
- the name of the company you will be working at
- contact person
- shift times (start & finish)
- location and type of work
- pay rate and conditions
- uniforms, clothing and protective equipment you will be required to ware
- qualifications and licencing requirements
- equipment, machinery and chemicals you will be required to use
Your ability to attend shifts you have confirmed or accepted is critical to our ability to provide excellent service to our customers and keep you working. Therefore, it is very important that you comply with the following:
- DO NOT confirm your availability to work on Short Notice or be placed on the STANDBY/BACKUP crew if you have any doubt that you will be able to be on site within 1 – 1.5 hours of notice
- DO NOT accept any assignment if you are under the influence of any form of drugs or alcohol
- Planning a big night out, then do not agree to be placed on the Backup/standby crew
- Once placed on the BACKUP/STANDBY crew and your circumstances change, you must inform us immediately